Do I need a wifi connection to set up my Winees Cam device?
Yes. Winees cam devices require a wireless internet connection for operation. our smart cameras are compatible with wireless routers running 2.4GHz.
Do my Winees cameras need to be attached to the computer during the setup process?
No. Winees devices are set up wirelessly with our app on your smart device. You do not need to connect your camera device to a computer during setup or operation.
How will my delivery be shipped?
Amazon will work as our logistics partner to ship out smart camera products. They will choose the carrier that they think is best suitable for our customers. some of them may include USPS, UPS, and FedEX and so on.
What countries can you ship to?
We mainly ship to USA, UK and some main EU countries
Please note that we cannot deliver to the following areas:
- American Samoa
- Marshall Islands
- Northern Mariana Islands
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Thank you for your understanding.